Check the Status of a Payment Request

Overview

To check the processing and payment status of a Payment Request:

1. Review the Summary and Payment pages for a Payment Request in M-Pathways (covered in this procedure).
2. To speak with someone regarding a Payment Request, call Accounts Payable at (734) 615-2000.

Step-by-Step Process

1. Click the Find an Existing Value tab.

   Find an Existing Value Page Screenshot

   

2. Enter the Voucher ID.

   Note: Use the alternate search fields, as applicable, if you do not know the Voucher ID. Examples include entering a partial vendor name in the Name 1 field.

3. Click Search.
4. To verify that Accounts Payable has audited the voucher, verify the following:
   • Approved appears in the Approval Status field.
   • Pending (Approval Status), Not Chk’d, or Error (budget check status) values indicate the voucher is still being processed.
   • Valid appears in the Budget Status field.

   Notes:

   • A Payment Request must be approved and have a valid budget check to be paid.
   • Click Audit Logs to search for voucher activity information. Refer to the View Audit Logs for an Existing Voucher from the Voucher Summary Page section of Create a Payment Request for more information.

   Summary Page Screenshot

   

5. To view the individuals who the transaction routed to for approval, click Approval History.
6. If the dates/uniqnames are the same, Accounts Payable has not begun to audit the voucher.
7. Select Voucher Document Status from the View Related drop-down list.
8. Click Go.

   Note: The Related Documents tab also contains information about associated documents and their status.

9. As applicable, click the link(s) in the DOC ID column to view associated documents.

   Voucher Document Status Page Screenshot

   

10. Click Return to Search.
11. Click the Payments tab.

    Payments Page Screenshot

    

12. To identify when the voucher will be paid, see the Scheduled Due date.
13. To view payment details, click Payment Inquiry.
14. To view comments regarding payment, click Payment Comments.
15. To verify payment information, review the following fields:
    • Payment Date
    • Reference (e.g., check number)

    Notes:

    • Pending (Approval Status), Not Chk’d, or Error (budget check status) values indicate the voucher is still being processed.
    • If blank, the voucher has not been paid yet.
    • If the Hold Payment box is checked, the scheduled payment will not be made.
16. If a check is returned to the University, Check Returned displays in the Schedule Payment group box. Click Check Returned to view the Returned Check page.